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In any job, you should constantly be looking to improve yourself. You need to push yourself to do better all the time, and there are qualifications that can help you to do so. These same qualifications will make you better at your job and increase the chances of you getting your dream promotion.
If you struggle with IT in any form, then you should take a course in how to use it. If your job requires you to use Microsoft Office, then there are plenty of online courses you can take on somewhere like Udemy to learn about how to use this software. They are inexpensive and can be done at home at your leisure. However, once you have completed them, you will have a whole new understanding of how to use them. Being able to quickly and effectively use software will make you quicker at performing basic and complex tasks. This will mean that you have more time in your job and will help you be less stressed. It will also improve your performance and make you better at your job.