No company on the face of the earth has ever gone without experiencing a glitch. Even giants like Apple have had their issues; did you know the first demo iPhone barely worked? If Apple can survive a glitch, so can your company.
Except dealing with a glitch and surviving it doesn’t feel possible in the moment, does it?
If you have a defective product or a problem in your supply chain, then the initial response is one of pure dejection. You’re the worst businessperson on the planet. How are you ever going to make a success of your endeavor if you can’t get something so fundamental right? What would your customers say if they found out?
So, there we have number one on the worst ways to react to a problem in your business: dejection. What are the others – so you can be confident of avoiding them the next time you have an issue crop up?